We want you to have a smooth shopping experience at Sahitya Fashion Store. This policy explains how order cancellations, returns, and refunds are handled.

Please carefully see our cancellation return policy information below.

Order Cancellation Before Dispatch: Customers may cancel an order within [24 hours/days] of placing it, provided the order has not been shipped.
After Dispatch: Once the order is shipped, cancellations are not possible. However, you may request a return after delivery (see Return Policy).
To cancel an order, contact us at [support@sahityafashion.com] with your order number.

Return Policy We accept returns under the following conditions:
Return requests must be initiated within [2 days] of delivery.
Items must be unused, unworn, and in original packaging with tags intact.
Certain items are non-returnable (e.g. customized products).
Customers are responsible for return shipping unless the product is defective/damaged.

Refunds Refunds are issued only after the returned product is inspected and approved.
Refunds will be processed to the original payment method within [2-3 business days] of approval.
In case of COD (Cash on Delivery), refunds will be made via bank transfer or store credit.
Shipping charges (if any) are non-refundable, unless the return is due to our error.

Damaged or Defective Products If you receive a damaged, defective, or incorrect item, please notify us within [48 hours] of delivery with photos/videos. We will arrange a replacement or full refund at no extra cost.

Exchange Policy (Optional) Exchanges are available for size or color variations, subject to stock availability. If the requested item is unavailable, a refund will be issued instead.

Contact Us For cancellations, returns, or refund queries, reach out to us at:Email: support@sahityafashion.com